Customer Quality Engineer

About the Position:

We are looking for a Customer Quality Engineer to join the Electronic Systems Plant Quality team, reporting directly to the Plant Quality Manager. This position is based at our office in Aguascalientes, Mexico.

Your Responsibilities will be:

Customer Interaction:

• Serve as the primary point of contact for customer quality-related inquiries and issues.
• Foster strong relationships with customers to understand their quality expectations and requirements.

Quality Assurance:

• Monitor product quality and performance to ensure they meet established standards.
• Conduct regular quality audits and inspections as part of continuous improvement initiatives.

Problem-solving:

• Investigate customer complaints and quality issues, coordinating with internal teams to implement corrective actions.
• Use root cause a...