Customer Order Coordinator

Job Title: Customer Order Coordinator

Job Description

In this role, you will maintain strong relationships with customers, ensuring their needs and expectations are met. You will support customer orders, solve problems, and collaborate with the outside sales team to effectively manage accounts. This position offers the opportunity to work on impactful projects, collaborating with various departments worldwide to drive success for both the company and its customers.

Responsibilities

• Address and resolve customer inquiries, complaints, and issues in a timely and effective manner by partnering cross-functionally with other departments.
• Provide relevant information and recommendations to customers and Territory Sales Managers on our products and product parameters.
• Anticipate customer needs, identify potential issues, and develop solutions to improve service levels.
• Troubleshoot and resolve custom...