Customer Operations Assistant (FTC)

Customer Operations Assistant

£27,976 per annum | Full time | FTC

A Little bit about us

We are a tech business that bundles household bills into one fixed monthly payment. One payment means easier finances, less time on the phone to suppliers, and less admin. It’s a game changer. It’s also a gorgeous place to work. Everybody gets stuck in to make things work, the team will make you feel welcome from day one, and the office is near some pretty great pubs.

What You’ll Be Doing

• Opening and closing accounts with suppliers for the tenancy start and end dates & to accurate meter readings to ensure billing is accurate
• Answering inbound calls from suppliers and monitoring email mailboxes
• Working through any incoming post and ensuring that all bills are paid and allocated to the correct packages
• Auditing packages to ensure that all utility services have been set up correctly and highlighting areas where addi...