Customer-Focused Automotive Service Advisor

Enhance customer experiences as a Service Advisor at Canadian Tire in Lake Bayers Lake, Halifax. Your automotive expertise will drive service excellence and problem resolution in a fast-paced environment.
As a Service Advisor, you will be part of a goal-oriented team at Canadian Tire. Your focus will be on delivering outstanding customer service, ensuring smooth communication throughout repairs, and effectively managing service appointments. A strong automotive background and the ability to multitask are key to thriving in this dynamic role.
Key Responsibilities:
• Provide excellent customer service and support
• Respond promptly to customer inquiries, both in person and over the phone
• Manage repair orders and customer concerns efficiently
• Schedule service appointments and oversee work orders
• Share improvement ideas with the Service Manager
Requirements:
• Strong knowledge of automotive service trends
• Familiarity with mechanical components of vehic...