Customer Expert - Swedish - Greece

Position: Customer Expert

Work model: Remote

Location: Greece

Employment type: Full-time

What you will do:

• Handle inbound communication (calls, chats, tickets) from restaurant partners and end customers


• Resolve queries related to orders, refunds, delivery, and platform use


• Deliver professional and empathetic customer service support across all service channels


• Follow provided response templates and quality standards


• Escalate sensitive and unresolved issues where necessary


• Perform ad-hoc tasks as required by the project

What you will bring:

• Excellent communication skills in Swedish


• Fluent in English – both spoken and written communication


• Prev...