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Customer Experience Specialist – Order Processing

Brampton Recruitment Ltd

Stone, England, United Kingdom Permanent / Full Time June 20, 2026
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Vacancy Description

As the Customer Experience Specialist you will support customers with enquires and processing sales orders.

Working for a well-established global manufacturing business who operate in a niche industry. As the Customer Experience Specialist, you will support customers with enquiries and process sales orders.

Job Description: 

  • Deliver an excellent customer experience and support to internal and external customers for orders and general enquiries
  • Ensuring all requests are prioritised, organised and processed accurately and on time; taking ownership for resolution
  • Mailbox Management: Ensure active management of CS Sales & Orders mailbox throughout the day. Passing queries to relevant colleagues with as much information as possible.
  • Order Processing: Process all sales orders within 1 working day to a high degree of accuracy. Proactively informing any issues and any date changes to the customer.
  • Communication:...

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    Vacancy Details

    Location Stone, England
    Country United Kingdom
    Type Permanent / Full Time
    Category Information and Record Clerks
    Posted June 20, 2026

    About Brampton Recruitment Ltd

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    Brampton Recruitment Ltd

    Stone, United Kingdom

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