Customer Experience Specialist — Mon–Fri Training & Growth

ACC is seeking a Customer Experience Representative to be the first voice on the journey to recovery. After a comprehensive induction, you’ll support clients and providers through inbound calls, delivering clear information and empathetic guidance.

You’ll handle high volumes, be comfortable with sensitive conversations, and grow into additional duties such as emails and live chat. The role starts Monday 12 October 2026, is full‑time (40 hours/week), Monday to Friday, 8am–6pm on a rotating roster.