Customer Experience Specialist — Incident & SLA Leader

Alcon is seeking a Customer Experience Representative based in Cornellà de Llobregat, Spain. This role involves managing customer incidents and ensuring exceptional service quality across Portugal and Spain. Ideal candidates will have 1-3 years of relevant experience and be fluent in Portuguese and Spanish, with strong English communication skills.

Join us to thrive in a collaborative culture that offers competitive salaries and comprehensive development opportunities within the ophthalmology field.