Customer Experience Specialist

Opportunity

Using your passion for delivering outstanding service, step into a role where you will play a key role in supporting MYOB customers by delivering high quality, adaptable technical support and customer service. The first six months you will support customers through technical product migrations before having the opportunity to move into other teams where you will…

• Provide outstanding support to MYOB customers utilizing phone, email, and self-service tools for current and future products.
• Support customers as they migrate to our next generation online products.
• Deliver world class service by responding to migration queries and ensuring customers get the most from their relationship with MYOB.
• Identify and implement ongoing service improvements to better support our customer base.

What You Will Bring

• An interest in Accounting or the IT industry.
• Customer support or customer se...