Customer Experience Officer

Shft-In is a tech-powered home rental service provider offering fully furnished and stylish co-living spaces designed for young professionals, students, and couples. Committed to creating a community of like-minded individuals, Shft-In aims to foster human connection and enrich lives through thoughtfully designed living spaces. Our properties are equipped with modern amenities and tech-enabled safety features, providing flexible and affordable options for stays. With a robust service infrastructure, we deliver a seamless and hassle-free home rental experience.

We are seeking a full-time Customer Experience Officer to join our on-site team in Noida. The primary responsibility of this role is to deliver exceptional customer experiences by addressing tenant inquiries, resolving concerns, and ensuring client satisfaction. Daily tasks include managing customer support requests, optimizing service delivery, coordinating...