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Customer Experience Manager in Retail

Laura Canada

laval, qc, Canada Full-time July 09, 2026
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Vacancy Description

Enhance customer satisfaction as a Customer Experience Manager, focusing on personalized styling and team coaching. Support daily store operations and achieve sales goals with passion for fashion.

In this role, you will mentor and guide a dynamic team toward exceptional customer service and product knowledge. With at least three years in store management or sales, you will monitor sales targets and drive performance. Team building and operational support will be critical to your success in driving retail excellence.

Key Responsibilities:
• Build personalized wardrobes for customers as a stylist
• Coach the team on exemplary service and product trends
• Monitor sales targets and implement strategies to influence results
• Support the Store Manager with merchandising tasks
• Handle daily operations including receiving and pricing merchandise

Requirements:
• Minimum of 3 years in management or customer service
...

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