Customer Experience Journey Architect

Momentum Global is hiring a Customer Journey Manager to design, measure, and continuously improve customer journeys across a scaling, international technology business.
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This role sits at the intersection of product, operations, and customer teams with a direct impact on satisfaction, retention, and growth.

The candidate will define journeys, identify pain points, develop and track metrics, xhfqzwm build dashboards, and drive cross-functional initiatives to translate insights into scalable actions across