Customer Experience & Digital Banking Advisor

FirstRand Limited is seeking a Universal Advisor to deliver compliant sales and service solutions in a high-volume branch setting. You will identify customer needs, promote digital channels, and ensure ethical interactions aligned to FAIS, FICA, and TCF standards.

Ideal candidates have 1–3 years in customer-facing roles, Grade 12 or equivalent, and a banking-focused certification. The role emphasizes service excellence and cross-selling opportunities within FirstRand POP environments.