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Customer Experience Coordinator (Inside Sales)

Kurt J. Lesker Company

Jefferson Hills, Pennsylvania, United States FULL_TIME July 21, 2026
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Vacancy Description

Kurt J. Lesker Company (KJLC) is seeking a Customer Experience Coordinator (CXC) plays a key role within the Inside Sales team by delivering a best‑in‑class customer experience while supporting sales performance and operational efficiency. This role serves as a central point of contact for customer inquiries, order flow, and service coordination, ensuring timely responses, accurate communication, and effective internal collaboration.

Job Details

  • Type of Employment: Full-time
  • Location: Jefferson Hills, PA (Hybrid – regular onsite presence required)
  • Department: Inside Sales
  • Reports to: Customer Experience Supervisor
  • Key Responsibilities:

  • Manage incoming customer orders, RFQs, and general inquiries
  • Route work to appropriate sales and internal support teams
  • Support customers with order status, invoicing, shipments, and RMAs<...
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