Customer Experience & Business Support Specialist

Customer Experience & Business Support Specialist
£30-38K DOE. Office based near Fleet, Hampshire.
Are you technically minded, commercially aware and excited by the opportunity to help transform the customer experience in a growing business?
This role would suit someone early in their career who is technically curious, customer-focused and keen to support projects that improve systems and efficiency.
You may be a graduate, in your first or second role, or more experienced and looking to build a long-term career. You will be practical, curious, willing to learn and motivated by making a real contribution.
The Customer Experience & Business Support Specialist will

Support customer service improvements, digital tools, AI and automation projects.
Respond professionally and efficiently to customer enquiries.
Process customer orders and ensure production orders are accurate.
Build positive relationships with customers and colleagues, keeping them updat...