Customer Experience Associate

Customer Experience Associate | Poole | Upto £30,500 DOE

Love being the person who turns a customer's problem into a great experience? This Customer Experience Associate role puts you right at the heart of a busy, fast-paced customer service team, where every call is a chance to make someone's day easier.

As a Customer Experience Associate, you will benefit from:

• A supportive, open-plan office environment where teamwork and communication come first
• Genuine opportunity to make an impact, no matter your role or seniority
• Variety in your day, from calls and complaints to order chases and account management
• Working alongside a Purchasing team and colleagues who value collaboration

As a Customer Experience Associate, your responsibilities will include:

• Manage inbound and outbound customer calls, logging and maintaining accu...