Customer Experience Associate Montreal

Be the heart of customer service at Scotiabank in Montreal, Quebec. As a Customer Experience Associate, you'll engage with clients, assisting them with their financial goals and banking needs.
In this vital role, you'll build strong customer relationships while providing outstanding service. Your proactive approach will help uncover customer needs and enhance their experience with our digital banking options. You'll also contribute to the branch’s targets by fulfilling simple sales opportunities, all within a supportive team environment.
Key Responsibilities:
• Build and maintain strong customer relationships
• Process daily transactions efficiently
• Identify and fulfill simple sales opportunities
• Promote mobile banking applications for customer convenience
• Demonstrate a strong commitment to customer satisfaction
Requirements:
• Proven customer service skills from work or community involvement
• Ability to work a flexible schedule
• Strong technica...