Customer Experience Associate Kelowna

Elevate customer satisfaction in your career as a Customer Experience Associate with TD Canada Trust in Kelowna, British Columbia. Deliver exceptional service while managing various financial transactions and inquiries.
TD Canada Trust is seeking a Customer Experience Associate to enhance service quality. In this role, you will process financial transactions accurately, understand customer needs, and provide tailored banking recommendations. Achieving performance goals while contributing to a positive team culture is essential for success.
Key Responsibilities:
• Process deposits and bill payments with high accuracy
• Understand client needs and suggest customized solutions
• Resolve inquiries using established protocols
• Meet performance goals while promoting banking products
• Foster a positive and inclusive work environment
Requirements:
• High school diploma with 1+ years experience
• Strong organizational and planning capabilities
• Proficient in ...