Customer Experience Associate in Quebec

Be the heart of customer service at Scotiabank as a Customer Experience Associate in Quebec. Engage customers while helping them achieve their financial goals and navigate modern banking.
Scotiabank is seeking dedicated Customer Experience Associates to enhance customer satisfaction across its branches. In this essential role, you will connect with customers, understand their needs, and provide exceptional service throughout their journey. The position also involves fulfilling simple sales opportunities and introducing clients to digital banking tools while supporting a team-oriented culture.
Key Responsibilities:
• Build strong relationships with customers to deliver exceptional service
• Assist customers in discovering their financial needs
• Process daily banking transactions accurately
• Identify and fulfill simple sales opportunities
• Promote technology and mobile banking applications to clients
Requirements:
• Proven customer service experience
• St...