Customer Experience Associate

Work Location: Edmonton, Alberta, Canada

Hours: 15

Line Of Business: Personal & Commercial Banking

Pay Details: $22.50 - $28.33 CAD

Job Description

Customer Experience Associate – Frontline role in TD Bank responsible for delivering exceptional customer service, processing financial transactions, and recommending banking solutions.

In This Role, You Will:

• Process financial transactions such as deposits, withdrawals, bill payments following company procedures and regulations.
• Assess customer needs to recommend appropriate banking solutions and maintain confidentiality.
• Respond to and resolve customer concerns, escalating issues as necessary.
• Achieve assigned sales and service goals while completing business processes accurately and on time.
• Build positive relationships with customers and promote team effectiveness.
• Contribute t...