Customer Experience Assistant

Our client is looking for exceptional Customer Experience Assistants to join their team.

Location: Woodstock

Hybrid after training (3 days in office and 2 days from home)

All about giving customers a journey they'll actually enjoy. If you thrive in a fast-paced, problem-solving environment, keep reading!

Your Mission:

As a Customer Experience Assistant, you're not just answering calls and emails, you're the champion of customer experience. This isn't your typical call centre gig with scripts and monotone greetings. Here, you get to think on your feet, solve problems creatively, and leave every customer interaction better than you found it.

Responsibilities:

• Engage with customers across multiple channels, including email and phone
• Handle day-to-day customer queries with confidence and care
• Work closely with interna...