Customer Experience Analyst at Home Depot

Become a Customer Experience Analyst with Home Depot in Toronto to enhance online shopping for customers. This 18-month contract seeks detail-oriented individuals who can elevate user experiences through analytical insights.
In this role, you will focus on transforming customer navigation in eCommerce. Success in this position requires effective collaboration with cross-functional teams and a robust analytical skill set to identify opportunities for improvement. You’ll play a vital role in evaluating performance metrics and aligning strategies to enhance product discoverability.
Key Responsibilities:
• Identify value opportunities in online shopping experiences
• Collaborate with teams to enhance search and browse paths
• Monitor and evaluate business performance metrics
• Lead discussions to ensure strategy alignment
• Analyze trends to improve product discoverability
Requirements:
• Minimum 2 years in eCommerce or related field
• Robust aptitude for anal...