Customer Engineer

About NCR Atleos – a leading provider of financial technology solutions, headquartered in Atlanta with a global workforce of 20,000 employees that enable banks and retailers to deliver modern banking services.

Location & working conditions
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Field Service Technician – Poland (Virtual). The role requires frequent travel within South Africa, standby and shift rotations, weekend and public holiday coverage, and the ability to work independently in the field.

• Install, repair, maintain, and upgrade ATMs and related self‑service devices to meet customer and business requirements.
• Diagnose and troubleshoot hardware and system issues using established procedures and customer‑provided information.
• Manage customer incidents from initial assignment through resolution to ensure compliance with SLAs.