Customer Contract Center - 2yrs exp - Hybrid - Sal:27k - 30k - QC

● Educational Background

● Graduate of any 4-year degree course

● Have experience in Customer Service

● Moments of Truth Training

● Customer Service Skills Training



● SKILLS AND ABILITIES

● Strong comprehension skills which allow for the clear and

concise explanation, understanding and resolution of customer

inquires

● Skillful probing and active listening skills

● Ability to identify opportunities that benefit the consumer

● Builds rapport in an open, friendly and accepting way

● Expert knowledge of InSinkErator Knowledgebase, processes

and products

● Excellent American English communication skills

● Delivers messages in a clear, compelling and concise manner

● Ability to multi-task

● Superior interpersonal skills and teamwork, collaborates and

works well with others

● Self-driven and motivated; takes initiative - willing to take new

instr...