Customer Complaints Specialist

Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colourful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.

We are currently looking for a Customer Complaints Specialist to join us at one of our facilities in Asturias (Spain).

As a Customer Complaints Specialist, you will manage the end-to-end handling of customer complaints across multiple channels (phone, email, internal tools). Your role will be to ensure timely resolution, identify root causes, and drive continuous improvement to enhance customer satisfaction and service quality.

You will re...