Customer Care & Warranty Specialist

**Kelly is hiring!**

We're looking for enthusiastic, motivated individuals to join our client’s team as a Client Care & Warranty Specialist.
In this full-time, permanent role, you’ll help our client with their customer service and client warranty needs.
**What You’ll Do:**


+ Answering client calls and emails with professionalism, empathy, and confidence
+ Helping with quotes, orders, pricing questions, lead times, tracking, and product inquiries
+ Handling billing questions, invoice issues, and accounts receivable follow-up
+ Receiving and processing warranty claims with urgency and accuracy
+ Reviewing returned products and coordinating with internal teams on next steps
+ Helping troubleshoot issues and guide clients toward solutions
+ Managing admin details accurately while still delivering a high-level client experience
+ Learning products, systems, and processes so you can become increasingly capable and confident
+ Using notes, S...