Customer Care Specialist

Location:

• Phoenix, MD Salary: $25–$30 per hour Employment Type: Full-Time Overview: We are seeking a professional and customer-focused Customer Service Representative to join our team in the plumbing and water treatment industry.


• The ideal candidate will excel in phone-based customer interactions, scheduling maintenance and service appointments, and ensuring a seamless experience for our clients.
• With a strong emphasis on phone communication and knowledge of Maryland locations, this role is critical to coordinating our plumbing and water treatment system maintenance services.

Key Responsibilities:

• Phone-Based Scheduling & Coordination: Manage incoming and outgoing phone calls to schedule plumbing and water treatment system maintenance appointments for technicians.


• Coordinate technician schedules to optimize efficiency and ensure timely service for customers.
• Confirm appointments w...