Customer Care Specialist

Epiroc

Perth, Western Australia, Australia Full-time July 08, 2026

Vacancy Description

Order Processing & Coordination

Prepare quotations and validate customer purchase orders for accuracy and completeness

Process manual and EDI orders for parts and capital equipment

Ensure timely and accurate order entry and order management

Customer Service & Communication

Deliver professional customer support via phone, email, and online channels

Respond promptly to pricing and availability enquiries

Confirm order details and maintain clear communication throughout the order lifecycle

Coordinate backorders and expedite overdue parts where required

Participate in after-hours on-call support as needed

Operational Support

Coordinate order changes, cancellations, returns, and customer credits

Monitor delivery schedules and proactively address delays

Support warehouse and on-site operational act...

अभी आवेदन करें

Submit your application for Customer Care Specialist at Epiroc

Location Perth, Western Australia

Country Australia

Type Full-time

Category Information and Record Clerks

Posted July 08, 2026