Customer Care Specialist

KTM Group North America

Munderfing, Upper Austria, Austria full time June 17, 2026

Vacancy Description

THE TASKS AWAITING YOU

Customer Inquiries: Handling and coordinating B2C cases, including escalation

Communication & Optimization: Further developing content and processes, including automation

Analysis & Reporting: Monitoring KPIs and identifying improvement measures

CRM & Data: Ensuring data quality and a 360° view of the customer

Projects: Management of customer care initiatives and special programs

HOW YOU CAN INSPIRE US

proven experience in customer service or B2C support

strong communication skills with empathy and problem-solving mindset

Proficiency in CRM systems and digital support tools

basic motorcycle knowledge (training provided)

Ability to manage projects effectively and efficiently and collaborate across functions

Multi-tasking, resilience and the ability to operate under pressure

WHAT YOU CAN LOOK FORWARD TO

अभी आवेदन करें

Submit your application for Customer Care Specialist at KTM Group North America

Location Munderfing, Upper Austria

Country Austria

Type full time

Category Information and Record Clerks

Posted June 17, 2026