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Customer Care Specialist

Keystone RV

Goshen, Indiana, United States Full-time July 04, 2026
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Vacancy Description

Customer Care Specialist


Keystone RV is seeking a Customer Care Specialist with strong customer service skills and a solid understanding of RV systems or technical troubleshooting. This role will assist customers and dealers with product support, troubleshooting, and general inquiries.

Key Responsibilities:

  • Respond to customer and dealer inquiries via phone and email in a timely and professional manner
  • Provide technical assistance related to RV systems (electrical, plumbing, HVAC, etc.)
  • Troubleshoot product and system issues with clarity and patience
  • Document customer interactions and solutions in the CRM system
  • Guide customers through product features, warranties, and basic maintenance tips
  • Follow up on support cases to ensure satisfaction and resolution

    • Qualifications:

  • 2+ years of customer service experience (phone/email)
  • Technical knowledge of RV systems OR strong technica...

    • Ready to Apply?

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    Vacancy Details

    Location Goshen, Indiana
    Country United States
    Type Full-time
    Category Information and Record Clerks
    Posted July 04, 2026

    About Keystone RV

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    Keystone RV

    Goshen, United States

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