Vacancy Description
Job Scope
- Address customer enquiries and feedback received via different touchpoints (including face‑to‑face, hotline and emails) promptly and professionally
- Handle facility bookings, programme registrations and over‑the‑counter payment collections
- Follow up with designated departments and/or elevate issues to supervisors to ensure timely and appropriate actions are taken to resolve customer feedback and enquiries
- Keep records of customer interactions, including lost and found items, in the CRM system according to the established criteria and guidelines
- Maintain secure custody of found property
- Update notice and display boards with the public activities/events conducted within the premises, and the appropriate environmental and service information
- Perform daily settlements and financial reconciliations for revenue submissions
- Identify improvements and propose recommendations to address operational ch...
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Submit your application for Customer Care Service Executive (Part Time)| National Stadium / Kallang at BUSINESS EDGE PERSONNEL SERVICES PTE LTD
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