Customer Care Representative

**Description**
Drive your career forward with Percepta and join the people powering the world's leading automotive customer experiences. As a **Customer Care Representative** working **onsite** in **Melbourne, Florida** , you’ll be part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of our award-winning, people-first culture.
**What You’ll Be Doing**
As the first point of contact for dealership personnel and vehicle owners, the **Customer Care Representative** plays a vital role in creating a positive customer experience. This position is responsible for actively listening to customer inquiries, providing accurate and timely solutions, and delivering exceptional service that builds trust and strengthens customer relationships.
**During a Typical Day, You’ll**
+ Deliver exceptional customer care by responding to dealership personnel and vehicle owner inquiries accurately, professionally, and in a timely ...