Customer Care Representative - Insurance Billing Specialist - CSR

We are actively looking for applicants with customer-facing experience to join our growing team in Metro Manila! If you have experience dealing directly with customers, this is your chance to start a rewarding career in the BPO industry.



Job Responsibilities:



Handle customer inquiries via phone, chat, or email

Provide accurate information about services and processes

Resolve customer concerns professionally and efficiently

Document interactions and updates in the system

Escalate complex concerns when needed

Meet customer satisfaction and performance metrics

Preferred Applicants:



We highly encourage candidates with customer-facing experience to apply, including:



Retail Staff / Mall Sales Associate

Food Industry / Service Crew

Hospitality & Front Desk Staff

Sales Associate or Promodiser

Cashier or Store Personnel

Any role with direct customer interactio...