Customer Care Representative

• Location 43 ALICE STREET,ACTON, ON, L7J 2A9,Canada
• Base Pay $33.06 / Hour
• Other Compensation Extended Health & Dental Benefits
• Job Category Union
• Employee Type FT Union

Halton Hills Hydro Inc. is currently seeking a dynamic, highly motivated individual to fill the position of Customer Care Representative. This position reports to the Customer Care Manager and is responsible for all aspects of customer service including billing and relocation inquiries (by telephone, email, letter, fax or in person), collections, deposits and work orders.

DUTIES:

• Handle incoming customer inquiries (via telephone, website and in person);
• Collection duties and Customer correspondence for residential and commercial accounts;
• Run work orders and organize for meter reader and billing;
• Understand rates for hydro and water;
• Plan, organize, and monitor 4,000 budge...