Vacancy Description
KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Customer Care Operations Lead in San Diego, Ca.
Location: San Diego, CA (Hybrid - 4 days onsite, 1 day remote)
Position Overview
Our client is seeking a Customer Care Operations Lead to support a growing consumer services division. Reporting to senior leadership within Customer Operations, this individual will serve as the primary Customer Care subject matter expert for a key business line.
This role is ideal for someone who is passionate about delivering exceptional customer experiences while driving operational excellence. The Customer Care Operations Lead will partner with cross-functional teams to identify process improvements, enhance customer satisfaction, streamline workflows, and support strategic initiatives across the organization.
Key Responsibilities
* Serve as the primary Customer Care Subject Matter Expert (SME) and point of contact for all customer sup...
Location: San Diego, CA (Hybrid - 4 days onsite, 1 day remote)
Position Overview
Our client is seeking a Customer Care Operations Lead to support a growing consumer services division. Reporting to senior leadership within Customer Operations, this individual will serve as the primary Customer Care subject matter expert for a key business line.
This role is ideal for someone who is passionate about delivering exceptional customer experiences while driving operational excellence. The Customer Care Operations Lead will partner with cross-functional teams to identify process improvements, enhance customer satisfaction, streamline workflows, and support strategic initiatives across the organization.
Key Responsibilities
* Serve as the primary Customer Care Subject Matter Expert (SME) and point of contact for all customer sup...
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