Vacancy Description
On-site - Pasig 3-5 Yrs Exp Bachelor Full-time
Job Description
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
Insurance Health & Wellness
HMO
JOB OBJECTIVE:
We are looking for an experienced and dynamic CustomerServiceManager to oversee the day-to-day operations of our customerserviceteam. TheCSMwillbe responsible forensuringhigh levelsof customer satisfaction, resolving issues efficiently, and driving a customer-first culture within the team. This individual will manage customerservicerepresentatives, develop team performance strategies, and improve service delivery processes.
Key Responsibilities:
- Lead, mentor, and manage a team of customerserviceassociates, ensuring high performance, engagement, and job satisfaction.
- Oversee customer support operations, ensuring all customer inquiries, complaints, and issues are ha...
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