Vacancy Description
Customer Care Manager
Frenchs Forest, NSW | Full-Time Permanent | $95K + Super
Lead a customer care function supporting hospitals, healthcare professionals, and life-changing outcomes.
Australian Biotechnologies is seeking an experienced Customer Care Manager to lead and develop the Customer Care function within a specialised healthcare environment.
This is an exciting opportunity for a customer-focused leader who enjoys improving processes, developing teams, managing complex customer requirements, and driving operational excellence.
Reporting to the Customer Operations Manager, you will oversee the day-to-day performance of the Customer Care team, ensuring exceptional customer service, effective order management, and timely resolution of customer and stakeholder enquiries.
What's on offer:
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