Customer Care Executive

Rentokil Initial

Singapore, Singapore, Singapore Full-time June 26, 2026

Vacancy Description

Account Management

Serve as the primary contact for assigned customer accounts.

Build and maintain strong, long-term relationships with customers via F2F interaction.

Understand customer needs, business goals, and challenges to provide appropriate solutions.

Conduct regular follow-ups and account reviews to ensure customer satisfaction.

Customer Retention

Monitor customer engagement to identify retention risks.

Proactively address concerns and resolve complaints to prevent churn.

Gather customer feedback and recommend improvements to services and processes.

Maintain high levels of customer satisfaction and loyalty.

Upselling& Cross-Selling

Identify opportunities to upsell additional products, services, or upgrades.

Customer Support & Administration

Respond to customer inquiries via phone, email, chat, or other channels.

Follow up on contract renewals, negotiate on ...

अभी आवेदन करें

Submit your application for Customer Care Executive at Rentokil Initial

Location Singapore, Singapore

Country Singapore

Type Full-time

Category Information and Record Clerks

Posted June 26, 2026