Customer Care Executive

<p><b>Job Title - </b><b>Voice/Chat/Email Support Executiv</b><b>e</b></p> <p><b>Location -</b> Noida</p> <p><b>J</b><b>ob description</b> :</p> <p><b> </b></p> <p><b>Responsibilities</b></p> <p style="margin-left:63px"> Manage large amounts of inbound and outbound calls in a timely manner</p> <p style="margin-left:63px"> Handle customer queries over email and/or chat</p> <p style="margin-left:63px"> Follow communication scripts when handling different topics</p> <p style="margin-left:63px"> Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives</p> <p style="margin-left:63px"> Build sustainable relationships and engage customers by taking the extra mile...