Vacancy Description
Description
A growing commercial construction company is looking for a Customer Care Coordinator to become the communication hub between clients, project managers, and field teams. This position is perfect for someone who enjoys staying organized, solving problems quickly, and creating a positive experience for customers throughout active construction projects. No two days are the same. You'll work closely with internal departments to coordinate schedules, answer customer questions, and help projects stay on track from kickoff through completion.
Responsibilities
+ Respond to customer inquiries regarding projects, scheduling, and service requests
+ Coordinate communication between customers and project managers
+ Track project updates and provide timely status reports
+ Schedule appointments, inspections, and follow-up visits
+ Maintain detailed customer records and project documentation
+ Assist with proposal preparati...
A growing commercial construction company is looking for a Customer Care Coordinator to become the communication hub between clients, project managers, and field teams. This position is perfect for someone who enjoys staying organized, solving problems quickly, and creating a positive experience for customers throughout active construction projects. No two days are the same. You'll work closely with internal departments to coordinate schedules, answer customer questions, and help projects stay on track from kickoff through completion.
Responsibilities
+ Respond to customer inquiries regarding projects, scheduling, and service requests
+ Coordinate communication between customers and project managers
+ Track project updates and provide timely status reports
+ Schedule appointments, inspections, and follow-up visits
+ Maintain detailed customer records and project documentation
+ Assist with proposal preparati...
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