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CUSTOMER CARE COORDINATOR

NADIA GLOBAL

Dubai, Dubai, United Arab Emirates Full-time June 13, 2026
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Vacancy Description

Job Summary:

We are seeking a proactive and detail-oriented Customer Care Coordinator to join our Logistics and Transportation team. The successful candidate will be responsible for managing customer interactions, resolving transportation-related complaints, and ensuring a smooth and efficient customer experience. This role requires strong communication skills, knowledge of logistics operations, and a customer-first mindset.

Key Responsibilities:

  • Serve as the primary point of contact for customer inquiries, concerns, and complaints related to logistics and transportation services.
  • Investigate, resolve, and document customer complaints efficiently while maintaining a high level of professionalism and empathy.
  • Coordinate with internal departments (warehouse, dispatch, logistics, and sales) to track orders and ensure timely delivery.
  • Proactively communicate with customers regarding delivery schedules, shipment delays...

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    Vacancy Details

    Location Dubai, Dubai
    Country United Arab Emirates
    Type Full-time
    Category Information and Record Clerks
    Posted June 13, 2026

    About NADIA GLOBAL

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    NADIA GLOBAL

    Dubai, United Arab Emirates

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