Customer Care Advisors - French, Dutch or German speaking desirable

Customer Care Advisor – 12 month fixed term contract – French, Dutch or German speaking preferred.

This is a fantastic opportunity to join our award-winning Contact Centre based in Ashford. We are more than your typical Contact Centre and we pride ourselves on offering a friendly, fun, and fast-paced environment.

As a Customer Care Advisor, you will be at the heart of our interactions with our customers. Our comprehensive induction training plan ensures all our team colleagues are highly trained to assist with customer bookings, aftersales, product enquiries and customer complaints, as well as identifying opportunities to enhance a customer’s experience. On-going regular support and training will be offered to you to help you reach your individual and team key performance targets.

Our aim is to add value for every customer who needs our help. As the voice of Eurostar, you’ll be an ambassador for our brand, providing an engaging and positive customer e...