Customer Campaign and Insights Specialist

Talent, Support, Success.

About the Role

We are looking for a CRM Specialist to join our Marketing Team. Our ambition is to implement a highly effective CRM programme using Microsoft Dynamics driving business results. This role will support business targets across our web, call centre and with a particular focus on our branch business. This is an exciting time for CRM within our business as lots of development work is in progress and this is an opportunity for the right person to show-case the power of unlocking data to drive FBD Insurance’s growth objectives.

The right candidate will be a passionate and energetic champion of data and insights to generate a return on investment, identify opportunities to drive growth and improve customer retention and satisfaction.

Job Responsibilities