Competitive salary with monthly bonusesEarly finish on a Friday!About Our Client
This opportunity is with a well-established organisation in the professional services industry. The company operates at a medium scale and is known for providing exceptional service and fostering a collaborative work environment.
Job Description
Handle a high volume of incoming and outgoing calls promptly and professionally.Provide accurate information and support to customers on a variety of enquiries.Log and maintain detailed records of customer interactions in the system.Resolve customer issues efficiently or escalate them to the relevant department.Ensure compliance with company policies and procedures during all interactions.Work closely with team members to improve customer satisfaction and service standards.Meet or exceed performance targets set by the customer service department...