Customer Advocacy Program Operations & Technology Manager

Customer Advocacy Operations & Technology Manager We are seeking a driven and tech‐savvy Customer Advocacy Operations & Technology Manager to scale our Customer Advocacy Program by leveraging automation and technology. Overview This role builds and manages the advocacy tech stack, implements automation for content creation, operationalizes internal sharing mechanisms, and develops robust reporting functionality to demonstrate the value of customer advocacy. You will partner closely with Product Marketing, Sales, and cross‐functional teams to accelerate the rollout of our reference database and content repository, reduce manual effort, and enable data‐driven decision‐making. Responsibilities Scale Customer Advocacy Functions: Design and implement automation solutions to streamline customer advocacy processes and increase program efficiency. Build & Manage Tech Stack: Own the end‐to‐end management of advocacy technology platforms, ensuring optimal performance and integration. Content...