Vacancy Description
*Tentative Start Date: October 2026**
*Successful candidates will be required to complete a 7-week on-site training program. Attendance at all scheduled training sessions is mandatory. Failure to attend any required training session will result in termination of employment.*
*This recruitment will include several phases, as listed below:*
* *Prescreening Assessment (Computer-based: at home or at a local testing center) - there is a 10-day deadline to complete this assessment*
* *Written Exam*
* *Interview*
/**Dates listed above are subject to change, depending on JEA business needs.*/
*Current starting pay is $24.20/hour, per the collective bargaining agreement (AFSCME).*
Under general supervision responds to a broad array of customer inquiries, billing support services and credit and collection activities. Work requires an intermediate knowledge of JEA's residential and commercial customer and billing policies to include customer programs, offerings, rate...
*Successful candidates will be required to complete a 7-week on-site training program. Attendance at all scheduled training sessions is mandatory. Failure to attend any required training session will result in termination of employment.*
*This recruitment will include several phases, as listed below:*
* *Prescreening Assessment (Computer-based: at home or at a local testing center) - there is a 10-day deadline to complete this assessment*
* *Written Exam*
* *Interview*
/**Dates listed above are subject to change, depending on JEA business needs.*/
*Current starting pay is $24.20/hour, per the collective bargaining agreement (AFSCME).*
Under general supervision responds to a broad array of customer inquiries, billing support services and credit and collection activities. Work requires an intermediate knowledge of JEA's residential and commercial customer and billing policies to include customer programs, offerings, rate...
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