Customer Account Manager

What You'll Do We are looking for an Account Executive to join our SaaS Sales team, focused on growing existing SMB customers across the We are looking for a proven record in SMB relationship management, sales growth, and a focus for customer success. With accountability to Annual Recurring Revenue (ARR) growth, customer satisfaction, and retention, the Account Executive will help achieve our goals. This is a hybrid role that must be located in Durham What Your Responsibilities Will Be Customer Relationship Management: Develop strategic relationships with partners across customer organizations, from daily users to executive levels. You will be the trusted advisor for clients, understanding their goals, and compliance needs. Demonstrate value and engage customers to ensure they are maximizing the benefits of their current investments, and understanding the value of additional features and products. Improve Sales Growth: You will Improve ARR targets by creating, and expanding a pipeline ...