Custom House Brokerage Team Leader

Key responsibilities

• Manage vendors to ensure timely customs declarations, adherence to KPIs, and full compliance with company SOPs.
• Drive process efficiency by monitoring and improving the Right First Time (RFT) declaration rate.
• Oversee OGA-related scope, including the issuance and governance of B2B Certificates of Origin (COO) and Certificates of Non‑Manipulation (CNM).
• Conduct internal compliance health checks to proactively identify and mitigate risks ahead of official customs audits.
• Provide technical guidance and mentorship to customs teams on complex HS code classifications and valuation methods.
• Monitor changes in customs regulations and communicate updates clearly to all relevant stakeholders (internal, external, and customers).
• Demonstrate strong working knowledge of K1, K2, K8, K9, ZB, and FTA declaration processes.
• Ensure the efficient and timely clearance of shipments while deliver...