Vacancy Description
About the Role
We are looking for a C&S (Credit and Surety) Outsourcing Expert to join our C&S Operations team in Madrid, reporting to the Global Head of C&S Operations.
In this role, you will oversee the outsourced Credit Control (Technical Accounting) activities within the Credit line of business. You will ensure that our external service provider delivers high-quality services in line with agreed SLAs, controls, and business expectations.
You will work closely with internal stakeholders, act as a key point of contact for all credit control related matters, and play an important role in strengthening processes, enhancing service delivery, and supporting continuous improvement initiatives within a globally connected organization.
The role includes close collaboration with our external service provider, particularly with the operational team based in Bucharest.Key Responsibilities:
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