CRM Specialist

Rhino Africa Safaris is Africa’s leading luxury travel company, dedicated to creating unforgettable and life-changing journeys that connect guests to Africa in a way that inspires, transforms, and protects. We are looking for a CRM Specialist to join our Marketing team to drive customer lifecycle value by strategically optimising our CRM platform.

As our CRM Specialist, you will be the primary driver behind growing our repeat and referral business. You will translate Rhino Africa’s commitment to responsible tourism into engaging, personalised client journeys that cultivate lasting loyalty and advocacy. This role is critical in ensuring our data integrity, and executing highly sophisticated communication strategies.

What You’ll Do:

• Secure sign-off on and execute an annual CRM strategy focused on repeat and referral growth.
• Ensure all CRM automation and subscription workflows operate reliably and efficiently.
• Seek opp...